HELPDESK
SCSoft delivers Helpdesk services from its headquarters based out in Technopark, India supporting more than 200 clients and its Managed IT Services helps proactive, reliable and personalized support to end users, based on user requirement and business needs. SCSoft aims to resolve issues quicker and with a guaranteed efficiency that ensures that our clients are spending their valuable time on their core business that matters more for them.

24X7
AVAILABILITY

PERSONALIZED HELPDESK

QUICK
RESOLUTIONS

MONTHLY SERVICE REVIEWS


SERVICES OFFERED
- Incident Management (Option to use SCSoft’s ticketing tool with white labelling)
- Antivirus Management
- Business application support
- License Management
- User management in AD, Exchange and Office 365
- Patch Management
- Printer Management
- Asset Management
- Bring Your Own Device (BYOD) Services
- Onsite Support Services
- Upgrade to Windows 10
- Temporary resources for migration projects and in the absence of IT personnel
TECHNOLOGIES WE USE

PC remote control/remote access software

ServiceNow, Inc. is a cloud computing company headquartered in Santa Clara

A service and cloud-based remote connectivity services for collaboration

A cloud-based customer service platform

Automate any IT task to improve your IT services

BMC Software, a provider of enterprise management software and services

ITIL-ready help desk software with integrated Asset and Project Management capabilities

LANDESK Software provides systems management, security management, service management, asset management, and process management solutions to organizations.

WHMCS is the leading web hosting automation platform. Handling signups, provisioning, billing and support, WHMCS puts you firmly in control of your business.

SolarWinds N-able is a leading global provider of complete IT management, automation and MSP business transformation solutions

ConnectWise is the leading business management platform

Cloud-based customer service platform
ASK FOR A PRICING
Interested in our services? Submit the form below and we shall get back to you to discuss further regarding our flexible and tailored pricing structure.